Wednesday, September 16, 2009

Hump Day Humor - The customer is not always right

I came across this very funny blog called Not Always Right featuring quotes from customers. As a business owner, I live by the motto that the customer is always right. However, some customers can also be mean, confused, unhappy, unrealistic, demanding, etc. These are real submissions from real customers (not mine, thank goodness) and are absolutely hilarious. Here is today's post:

photo of old cash register by moi

An Abundance Of Nuttiness
Grocery Store Pompano Beach, FL, USA

Me: “Thank you for calling [grocery store]. How can I help you?”

Customer: “I bought peanut butter! Now I don’t know what to do with it.”

Me: “Excuse me?”

Customer: “You had peanut butter on sale–buy two, get one free. I bought the two and got one free, and now I have nothing to do with it!”

Me: “I’m sorry, ma’am, but that’s not the fault of the store.

Customer: “What do I do with it?!”

Me: “Put it on a sandwich?”

Customer: “Do you know how many calories are in two tablespoons of peanut butter? 200! 200 calories!”

Me: “Ma’am, I’m sorry, but I don’t really know what to do with your peanut butter.”

Customer: “I don’t care! If you don’t tell me what to do with it right now, I’m going to complain to your manager and have you fired!”

Me: “Ma’am–”

Customer: “What do I do with the peanut butter?!”

Me: “I don’t know, make cookies with it? Give a jar to a friend? Donate to a homeless shelter?”

Customer: “Are you crazy?! I paid good money for this stuff. I’m not going to just give it away. YOU. ARE. AN. IDIOT!”


  1. oy.

    you inspired me to do a list post. come see!


  2. Awesome. I spent way too much time browsing that website today. Thanks for the laugh! :)

  3. oh my gosh, I can't believe they recorded my phone call... how embarrassing!!

  4. That is too funny! I manage a bar and you would not believe some of the things people have said to me. Nice post :)


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